Shipping policy

Shipping Policy

At Merica Floats, we work hard to get your order packed and shipped as quickly as possible so you can spend less time waiting and more time enjoying the water.

Processing Time

• Orders are typically processed within 1–3 business days.
• During peak summer seasons and holidays, processing times may be slightly longer due to increased demand.

Shipping Time

• Most orders arrive within 1–2 weeks from the date of purchase.
• Delivery times may vary depending on your location, carrier delays, weather conditions, or seasonal demand.

Tracking Information

• Once your order ships, you will automatically receive a tracking number via email.
• Tracking updates may take up to 48 hours to appear after shipment.

Incorrect Addresses

• Customers are responsible for providing accurate shipping information at checkout.
• Merica Floats is not responsible for orders delayed, lost, or returned due to incorrect shipping addresses.

Lost or Stolen Packages

• Once a package has been marked as delivered by the carrier, Merica Floats is not responsible for lost or stolen packages.
• If you experience a delivery issue, please contact the shipping carrier directly.

Damaged Orders

• If your order arrives damaged, please contact us within 48 hours of delivery.
• Include photos of the product and packaging so we can help resolve the issue as quickly as possible.

Questions

If you have any questions regarding your order, shipping status, or delivery, please contact our support team and we'll be happy to help.